Privacy policy

Who is responsible for your data

CODEX PUBLISHING LLC, 254 Chapman Rd, Ste 208, Newark, Delaware 19702, United States, is the controller of the personal data collected through this website. You can contact us at support@sevensoulhealth.store.

Data we collect

• Order data: name, email, shipping and billing address, phone number, order history
• Payment data: processed by our payment provider; we never store full card numbers
• Support data: the content of messages you send us
• Technical data: IP address, browser type and pages visited, for security and analytics

Why we use it

• To process, ship and invoice your orders (performance of a contract)
• To answer customer service requests (legitimate interest)
• To send marketing emails where you have opted in (consent — you can unsubscribe at any time)
• To meet accounting and tax obligations (legal obligation)

Sharing

We share data only with service providers who help us run the store: payment processors, shipping carriers, email and hosting providers. They act on our instructions and may not use your data for their own purposes. We never sell your personal data.

Retention

Order and invoicing records are kept for the period required by US tax law. Marketing contacts are kept until you unsubscribe. Support messages are kept for up to three years.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your data, object to certain processing, or withdraw consent. Write to support@sevensoulhealth.store and we will respond within 30 days. California residents may also request disclosure of the categories of data collected and opt out of any sale of personal information — we do not sell data.

Cookies

We use essential cookies to keep your cart and session working, and may use analytics cookies to understand how the store is used. You can block cookies in your browser settings, though essential cookies are needed for checkout to function.

Security

Data is transmitted over encrypted connections and access is limited to staff who need it. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your information.

Children

Our store is not directed at children under 16 and we do not knowingly collect their data.